Shipping policy

At Overat, we are committed to delivering your orders reliably and transparently, ensuring a smooth and trustworthy shopping experience. Below are the full details of our shipping process.

Currency Notice

All prices, transactions, and shipping information on https://overat.com are listed and processed in British Pounds Sterling (£).

Shipping Fees

We offer free standard shipping on all orders within the United Kingdom.

▹ No minimum purchase required
▹ No hidden fees
▹ Trackable delivery

Processing & Delivery Time

Order Cut-off Time: 5:00 PM GMT (London time)
Fulfilment Days: Monday – Friday
Handling Time: 1–2 business days (Monday–Friday)
Transit Time: 6–8 business days (Monday–Friday)

Total Estimated Delivery Time

Most UK orders arrive within 7–10 business days from order confirmation.

Orders placed after the cut-off time, on weekends, or on UK public holidays are processed on the next business day.

Note: During peak periods such as holidays, promotions, or seasonal sales, delivery times may be slightly extended.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link, allowing you to monitor your delivery in real time.

Address Modifications

If you need to update your delivery address, please contact us as soon as possible at sales@overat.com before your order has been shipped.

Once an order has been dispatched, we are unable to modify the delivery address.

Delivery Restrictions

At this time, Overat ships exclusively within the United Kingdom.

We do not currently deliver to:

▹ International addresses
▹ PO Boxes
▹ BFPO (British Forces Post Office) addresses

Carrier Services

We work with reliable and well-known carriers to ensure timely delivery. Our delivery partners include:

▹ Royal Mail
▹ Evri
▹ Amazon Shipping

Lost or Delayed Orders

If your order is delayed, lost, or arrives damaged, please contact us at sales@overat.com with your order details.

We will contact the courier to investigate and will provide either a replacement or a full refund if the parcel is confirmed lost.

Contact Us

We're here to help with returns, refunds, and any other questions you may have.

Email: sales@overat.com

Phone: +44 808 531 0070

Address: 93 Belgrave Road, Leicester LE4 6AS, United Kingdom

Business Hours (GMT – London):
▹ Monday to Friday: 9:00am – 5:00pm
▹ Saturday & Sunday: 10:00am – 2:00pm

Average Response Time: 24–48 hours

For additional support, please visit our Contact Us page.